Understanding applicant rejection labels
Reject labels are used to explain why an applicant has been rejected.
During the verification process, we check for potential fraud, forgery, and many other factors to ensure you're dealing with legitimate individuals. When we reject an applicant, we provide a rejectLabel
to explain why they were rejected.
Rejected (Retry)
allows applicants to attempt their verification again, eg. If they've uploaded a blurry photo of their document.
Rejected (Final)
does not allow for additional attempts, eg. If they have tried to submit a fake identity document.
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