Understanding entity rejection labels

Reject labels are used to explain why an applicant has been rejected.

During the verification process, we check for potential fraud, forgery, and many other factors to ensure you're dealing with legitimate entities. When we reject an entity, we provide a rejectLabel to explain why they were rejected.

Reject LabelReject TypeDescription

COMPANY_NOT_DEFINED_STRUCTURE

Retry

Entity's control structure could not be established

COMPANY_NOT_DEFINED_BENEFICIARIES

Retry

Entity's beneficiaries could not be identified or verified

COMPANY_NOT_VALIDATED_BENEFICIARIES

Retry

Entity's beneficiaries could not be validated

COMPANY_NOT_DEFINED_REPRESENTATIVES

Retry

Entity's representatives could not be defined

COMPANY_NOT_VALIDATED_REPRESENTATIVES

Retry

Entity's representatives could not be validated

SPAM

Final

The applicant has tried verifying themselves multiple times, with multiple companies

BLACKLIST, BLOCKLIST

Final

The applicant has appeared on known blocklist databases for fraud, identity misuse or other illegitimate purposes

CRIMINAL

Final

The applicant has a criminal record

COMPROMISED_PERSONS

Final

The applicant appears on known databases of compromised persons

PEP

Final

The applicant is a politically exposed person

ADVERSE_MEDIA

Final

The applicant appears within negative news or media articles, from reputable sources

FRAUDULENT_PATTERNS

Final

The applicant has displayed signs of fraudulent behaviour while uploading their documents

SANCTIONS

Final

The applicant has sanctions against them

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